In this privacy policy, we inform you about how the simplified joint stock company "ÖKO EUROPE", registered with the Trade and Companies Register of DIJON in France under SIREN number 848 783 015 and whose registered office is located at ZONE ARTISANALE POUILLY BAS, 9 RUE DE L ARTISANAT, 21560 COUTERNON – France (hereinafter also referred to as "we" and/or "our" and/or "ÖKO EUROPE") processes personal data. In order to provide ÖKO EUROPE services and various functions, it is essential that we process a certain amount of personal data. Even when you order products, the data required for the purchase and shipment of the goods is processed and transmitted to the extent necessary to service providers commissioned by us for the purpose of fulfilling the order. In addition, address and order data is collected and processed for our own marketing purposes. For external marketing purposes, only data that is permitted to be transmitted under applicable data protection law is transmitted.

The person responsible for data protection is: Zin Suh Vansinte Jan. 

In the following paragraphs, you will find further information about the purposes of our processing of personal data and the relevant legal bases.

Each time you visit the ÖKO EUROPE website, usage data is transmitted by your Internet browser and stored in log files. The records stored in this way include the following data: the date and time of access, the name of the page accessed, the IP address, the referrer URL (the URL from which you accessed the web pages), the amount of data transferred, the loading time, and information about the product and version of the browser used. Users' IP addresses are deleted after they have finished using our pages.

We use these log file records in anonymized form to further improve our offering and make it more user-friendly, to detect and eliminate errors more quickly, and to manage server capacity (see also section 6). In addition, log file records are also used to recognize, defend against, and prosecute attacks on our offering.

The legal basis for processing log data is our legitimate interest in improving our offering and managing our server capacities, maintaining our offering without disruption, and complying with our legal obligations regarding IT security.

At ÖKO EUROPE, you have the option of creating a user account and a personal profile. In order to offer you these features, we need to process data relating to the end device you are using and to you personally, including your gender, first and last name, email address, user name, and password.

When you make a comment, recommendation, or review regarding products, brands, and styles, we process the personal data you enter as part of the comment or review.

The information you have entered can generally be managed, supplemented, and/or deleted in your profile settings.

We use the aforementioned data to provide you with the various features of ÖKO EUROPE, to send you offers tailored to your interests, and to be able to contact you.

Insofar as we process data in order to make the various features available to you, the legal basis is the performance of the contract. In order to be able to offer you offers tailored to your interests, we process data on the legal basis of "legitimate interest" (we have a legitimate interest in direct marketing to our customers, provided that this remains within the framework of data protection and competition law). When contacting you, we process data either on the legal basis of "consent" and "performance of the contract" (when you have subscribed to a newsletter) or on the legal basis of "legitimate interest" (when we send you product recommendations by email; see also section 3-5-1 in this regard).

In addition, you can order ÖKO water bottles and other products from ÖKO EUROPE for a fee. In this regard, we process personal data for the purpose of fulfilling the contract and, more specifically, for the purpose of fulfilling your order, delivering the goods, checking your creditworthiness, processing payment, and handling any warranty claims. In this regard, we primarily process your first and last names, gender, date of birth, delivery and billing address, email address, and, if applicable, your password and telephone number.

For the purposes of contract performance or billing, your personal data will only be disclosed or otherwise transferred to third parties if this is necessary for contract performance or billing, or if you have given your prior consent. In connection with the fulfillment of your order, service providers commissioned by us (e.g., logistics and transport companies).

In addition, we also use the data entered during the execution of the contract or billing to be able to make you offers tailored to your interests.

Insofar as we process data for the purpose of contract fulfillment or billing, the legal basis is the fulfillment of the contract. In order to be able to offer you offers tailored to your interests, we process data on the legal basis of "legitimate interest" (we have a legitimate interest in direct marketing to our customers, insofar as this remains within the scope of legal requirements). 

ÖKO EUROPE offers you several ways to contact us: by email, phone, or mail. When you contact us, any personal data you voluntarily provide will be used exclusively for the purpose of contacting you and processing your request.

The legal basis for processing is the performance of the contract or the implementation of pre-contractual measures at the request of the data subject.

When you subscribe to our marketing emails, we use your email address to send you promotional and informational messages. You can revoke your consent at any time, free of charge, for the future, by clicking on the unsubscribe link in each email or by contacting us at info@okoeurope.com.

The legal basis for processing your email address in connection with sending you the newsletter you have subscribed to is the performance of the contract.

Marketing texts and notifications (if applicable)

By providing your phone number during checkout, you agree to receive via SMS or WhatsApp:

- Information about your order (including abandoned cart reminders).

- Promotional offers (only if you have checked the corresponding box to give your consent).

You can unsubscribe at any time:

- By following the instructions specified in the message received ("STOP" or link to follow).

- By contacting us at info@okoeurope.com

When you provide us with phone numbers (yours or those of recipients), this data is used to:

- Ensure messages are sent and tracked (delivery status and, in some cases, sales status if the purchase is completed).

- Obtain statistics: for example, whether a link embedded in messages has been clicked.

Information (such as phone numbers) is only transmitted to our SMS or WhatsApp operator when a campaign is sent.

We also process your data for the purpose of asserting, exercising, and defending our rights; the legal basis for this is our legitimate interest in preserving our rights.

In principle, we store your data for as long as is necessary to provide this online offer or as long as we have a legitimate interest in continuing to store it (for example, even after a contract has been fulfilled following order processing, we may still have a legitimate interest in using your data for advertising purposes). Data that we need to perform outstanding tasks or to assert our rights and claims, as well as data that we are required to retain due to statutory retention periods, are excluded from deletion. Insofar as data is not deleted simply because a retention period still exists, its processing by us is nevertheless limited, even without your request.

The legal basis for processing your data in connection with all analysis tools and Internet technologies is our legitimate interest in analyzing website activity and the usage or browsing behavior of ÖKO EUROPE users, as well as our interest and the interest of third parties in displaying personalized advertisements tailored to the interests of users.

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "cookies," which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the United States. We have activated an IP anonymization feature on this website; in this regard, your IP address is shortened by Google within member states of the European Union or in other states that are parties to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the United States, where it is shortened.

Google uses this information on behalf of the operator of this website to evaluate your use of the website, compile reports on website activity, and provide other services related to website and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics and shortened before storage is not combined with other Google data. You can prevent the storage of cookies by adjusting your browser software settings accordingly; however, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent. Furthermore, you can prevent the transmission of the data generated by the cookie and relating to your use of the website (including your IP address) to Google, as well as the processing of this data by Google, by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=fr.

This website uses retargeting technologies operated by other providers. Retargeting allows us to target advertising on our partners' websites to users who have already shown an interest in our store and our products. Studies show that personalized advertising based on user interests is more interesting to users than advertising that does not have such a personal connection. Advertising is placed within the framework of retargeting on the basis of an analysis of the user's previous behavior using cookies. It goes without saying that no personal data is stored in this process and that the use of retargeting technology complies with the applicable data protection regulations. If you do not agree to the display of this form of advertising, you can deactivate cookies and/or delete existing cookies via your Internet browser settings. To do this, follow the instructions described below in section 9. In addition, you can prevent cookie-based analysis with future effect by saving an opt-out cookie on your device in accordance with the following information.

The legal basis for processing your data in connection with social plugins is the performance of the contract or, where applicable, your consent.

Social plugins from Facebook and Google (Google+ and YouTube) are used on this website. These are services provided by the US companies Facebook and Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google")).

When you visit a page that contains such a plugin, your browser establishes a connection to Facebook or Google and the content is downloaded from these pages. Your visit to this website may therefore be tracked by Facebook and Google, even if you do not actively use the social plugin function. If you have a Facebook or Google account, you can use such a social plugin and share information with your friends. TomorrowDog has no influence on the content of the plugins and the transmission of information.

Facebook and Google provide detailed descriptions of the scope, type, purpose, and further processing of your data on their websites. You will also find further information here about your rights and settings options for protecting your privacy.

Facebook's data protection guidelines: https://www.facebook.com/about/privacy.

Google's data protection guidelines: http://www.google.com/intl/de/policies/privacy.

This website also incorporates plugins from the social network Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA ("Instagram"). The Instagram plugin can be recognized by the "Instagram" button on our page.

If you click on the "Instagram" button while logged into your Instagram account, you can link the content of our pages to your Instagram profile. Instagram can then assign your visit to our pages to your user account. Please note that we have no knowledge of the content of the data transmitted or how it is used by Instagram. Further information can be found in Instagram's privacy policy: http://instagram.com/about/legal/privacy/.

By logging out of social media sites beforehand and deleting any cookies that have been installed, you can generally prevent social media sites from assigning the information collected about you to your user account with the social media site during your visit to ÖKO EUROPE. You can also completely prevent plugins from being downloaded by using add-ons for your browser, such as the "NoScript" script blocker, which can be found at: http://noscript.net.

Personal data is not processed in countries that fall outside the scope of Directive 95/46/EC (European Data Protection Directive) or Regulation 2016/679 (General Data Protection Regulation, GDPR), insofar as the service providers mentioned in this data protection declaration or third-party providers whose registered office is outside the European Economic Area are not affected. In this case, we ensure prior to the transfer that the recipient either has an adequate level of data protection (e.g. through self-certification of the recipient for the EU-US Privacy Shield) EU-US Privacy Shield") or the European Union's standard contractual clauses with the recipient) or sufficient authorization from our users.

You can obtain an overview of the recipients in third countries from us, as well as a copy of the specific provisions agreed upon to ensure an adequate level of data protection. In this regard, we refer you to the information in section 3-4.

If you wish to exercise your rights as a data subject, please send your request in writing or in text form to customer service at info@okoeurope.com or in writing to ÖKO EUROPE, 25 chemin du Barra, 15000 AURILLAC – France. Please ensure that we are able to clearly identify you. 

Right of access: You have a right to information regarding the personal data we process about you.

Right of rectification and erasure: You also have the right to have your personal data rectified or erased at any time, provided that the legal requirements for this are met. In the event of inaccuracy, we undertake to immediately rectify the data stored by us following notification by you. Personal data will be deleted if the legal requirements are met, in particular if the purposes for which the data was collected or otherwise processed no longer apply or if the data has been processed unlawfully. The only data excluded from deletion are those that we need to perform outstanding tasks or to assert our rights and claims, as well as data that we are required to retain in accordance with statutory retention periods. Insofar as data is not deleted simply because a retention period still exists, its processing by us is nevertheless restricted, even without your request.

Right to restriction of processing: You may request that we restrict the processing of your data, provided that the legal requirements for this are met.

Right to object to data processing: You also have the right to object to our processing of your data at any time. We will then stop processing your data unless we can prove – in accordance with legal requirements – that there are compelling legitimate grounds for continuing the processing that override your rights.

Objection to direct advertising: You may also object at any time to the processing of your personal data for advertising purposes ("advertising objection"). However, this does not apply to data required for the execution of your order. Upon receipt of your objection, we undertake to no longer use, process, or transmit the data in question for purposes other than the execution of your order, and we will stop sending you advertising material.

Objection to data processing when the legal basis is "legitimate interest": You also have the right to object at any time to the processing of data by us, insofar as this is based on the legal basis of legitimate interest. We will then stop processing your data, unless we can prove – in accordance with legal requirements – compelling legitimate grounds for continuing the processing that take precedence over your rights.

Revocation of consent: If you have given us your consent to process your data, you can revoke this consent at any time with future effect, without affecting the lawfulness of the processing of your data until revocation.

Right to lodge a complaint with a supervisory authority: You have the right to lodge a complaint with a data protection authority. To do so, you can contact the data protection authority responsible for your place of residence.