We know how important good delivery is when ordering online.Anne GISSAT is responsible for customer service and logistics. She and her team personally handle all orders.Depending on the delivery method you choose, your parcel will be prepared with care and respect on the same day. It will then be delivered to you within 2 working days. Our warehouse is in France (Dijon). You'll receive an e-mail with your tracking number, giving you access to your parcel's route to your door.
"At ÖKO EUROPE, our policy is 100% satisfied customers".And because you have the right to change your mind, you have 14 days to inform us and receive a full refund, without having to justify yourself!
Do you have any questions about your order?If you haven't found the answer to these questions in our F.A.Q., please contact:Send us a message via our page A question?Call us on +33 (0)6 68 13 91 61 (Monday to Saturday, 9am to 6pm)We'll get back to you within 24 h.